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(I could go on and on.) An apology is no guarantee that you’ll find yourself out of hot water.
(For example, “I’m so sorry that I didn’t appreciate all the effort you went to.
Specifically, focus on how they have been affected by your mistake, on how they are feeling, and on what they need from you in order to move forward.
You need to take all ambiguity out of the situation, lest their lenses wreak havoc.
Your perceivers are experiencing a threat, so they need affirmation.
By recognizing what they are feeling and encouraging them to talk about what is important to them, you will be taking important steps in healing the damage you’ve done.